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Leading Analyst Firm Positions

Oracle CRM

in Leaders Quadrant for Sales Force Automation

Redwood Shores, CA, July 26, 2011 - Gartner, Inc. has placed Oracle’s Siebel CRM and Oracle CRM On Demand in the Leaders Quadrant of its 2011 report, “Magic Quadrant for Sales Force Automation.”

• Gartner Magic Quadrants position vendors within a particular market segment based on their completeness of vision and their ability to execute on that vision.
• According to Gartner, “leaders demonstrate a market-defining vision of how technology can help the top sales executives achieve business objectives. Leaders have the ability to execute against that vision through products, services and demonstrated, solid business results in the form of revenue and earnings.”
• Gartner adds that, “leaders have significant successful customer deployments in North America, EMEA and the Asia/Pacific region in a wide variety of vertical industries with multiple proof points above 500 users. Leaders are often what other providers in the market measure themselves against.”
• As the world’s most complete CRM solution tailored to more than 20 industries, Oracle’s Siebel CRM delivers a combination of transactional, analytical and engagement features to manage all customer-facing operations.
• Oracle CRM On Demand provides a wide range of sales, marketing and service features in an easy-to-use and highly cost effective Software as a Service platform that can be easily implemented and integrated back into an organization’s enterprise resource planning (ERP) system.

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“As the demand for Sales Force Automation applications continues to rise, CRM buyers today have a breadth of deployment options available to them, providing flexibility, cost-efficiency and additional business value,” said Anthony Lye, SVP of Oracle CRM. “We believe our position in this report shows our commitment to providing customers with robust and proven sales functionality whether it’s delivered on-premise or on-demand.”

Siebel CRM

The world's most complete customer relationship management (CRM) solution, Oracle's Siebel CRM helps organizations differentiate their businesses to achieve maximum top-and bottom-line growth. It delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers:

• Comprehensive on premise and on demand CRM solutions
• Tailored industry solutions
• Role-based customer intelligence and pre-built integration

Oracle CRM On Demand

Oracle's Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness. And in combination with Oracle's Commerce solutions, they deliver a unified cross-channel experience for consumers. Oracle CRM On Demand enables organizations of all types and sizes to:

• Get smarter - with contextual intelligence, real-time and historic analytics, and adaptive business planning.
• Get more productive - with integrated sales and marketing in the cloud, Outlook/mobile integration and industry specific solutions.
• Get the best value, period - with a lower total cost of ownership, enterprise grade security and your choice of multi-tenancy or single-tenancy options.

Compare Oracle CRM with other CRM applications? Request a free CRM information pack now!